If your new item is not quite right, we have the following return options available in addition to your rights under Australian Consumer Law:

For full price items and items purchased during a promotion, we offer either a full
refund or store credit.

For all Sale items, we offer a store credit.

The shipping cost to return item is payable by the customer.

Conditions
 Your return is initiated within 14 days of receiving your order.
 Your return is sent back within 7 days of being approved.
 Item/s are in original condition (unworn and unwashed with all tags attached).
 Return authorisation has been approved via email.
 Proof of purchase is accompanied with the returned merchandise.
 The shipping cost to return item is payable by the customer.

Eclectic House reserves the right to deny a return if it does not meet the
conditions above.

Submitting a Return
 Please submit your return request via email to hello@eclectichouse.com.au
 Once approved, send the item(s) back to us with a copy of your approval
email, proof of purchase and clear reference to your order number.

ECLECTIC HOUSE RETURNS
64 OTHO STREET
INVERELL, NSW 2360
AUSTRALIA
PH: 02 6721 0370

You are also welcome to return your Online Order in store, provided it meets all of our above conditions.
Please ensure you use a protective bag and a registered/traceable form of
postage as Eclectic House will not be responsible for goods that are damaged or lost in transit.
You will receive an email notification once your return is received and processed.
Store Credits and Refunds are issued instantly on our end, but refunds can
sometimes take up to 15 business days to be processed by your bank.